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Moving to Kled

By industry

HR software for UAE retail and hospitality

Plan shifts, manage leave and review attendance across stores, hotels and restaurants. Connect approved time with payroll and employee self-service.

Hospitality colleagues reviewing a shift plan together at a hotel reception deskKNOWLEDGE LED. PEOPLE FIRST.

THE EVERYDAY DIFFERENCE

One place for the work that matters.

Keep every location in the picture. Coordinate shifts, absences and approvals around the people serving your customers.

A closer look at your setup

Retail and hospitality run on rosters. Outlets open seven days, demand moves with the season and the calendar, and a shift published late is a shift someone doesn't turn up for. Alongside that sits turnover high enough that onboarding and offboarding are continuous processes rather than events.

Kled handles the roster, the punches and the pay that follows from them, and makes joining and leaving fast enough to run at that pace without losing the record.

Your size. Your setup. Start with included Core HR, switch optional modules on or off, and choose whether to use AI. For larger organisations, we build custom features around your requirements. Find your fit.

WHAT YOU CAN DO

The details, brought together.

Explore the capabilities that support this part of your workday.

Rosters per outlet

Published to the app, with swaps and cover requests routed to a supervisor rather than settled in a group chat.

Hourly & split shifts

Hourly rating, split shifts and public-holiday treatment computed by policy and carried into payroll.

Fast onboarding

Templated by role, with the joiner completing their part in self-service before their first shift.

Allowances & service charge

Service charge, tips and shift allowances handled as pay components with their own rules and their own reporting.

Multi-outlet visibility

Headcount, cost and absence by outlet and by brand, with managers scoped to their own.

Certifications that expire

Food-handling and licensing certificates tracked with the same expiry discipline as visas.

Two colleagues working through a plan together at a laptop

01 / IN PRACTICE

The roster is the product

Everything else follows the roster: labour cost, service levels, absence, overtime. A scheduling tool that doesn't reach payroll just moves the reconciliation somewhere less visible.

  • Published rosters visible in the app, with change history.
  • Swaps and cover approved by a supervisor and reflected in the timesheet.
  • Planned versus actual labour cost per outlet, per week.
  • Overtime approved before it is worked wherever policy requires it.
A colleague consulting an assistant on a laptop

KNOWLEDGE LED. PEOPLE FIRST.

Ask HR is the shift worker's HR desk

Staff on shift rarely have time to email HR, and often don't have a work email at all. Ask HR in the app answers the balance and payslip questions, and files the leave request, at 6am if that's when the question comes up.

Explore Kled AI

A LITTLE MORE CLARITY

Your questions, answered.

Can supervisors manage rosters without full HR access?

Yes. Scope a supervisor role to their outlet; they see and manage their own team and nothing else.

How is service charge handled?

As a configurable pay component with its own distribution rules, reported separately from basic and allowances.

LET’S FIND YOUR STARTING POINT

Your next workday, made simpler.

Join the Kled waitlist for launch updates and an invitation when early access opens for your team.

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Or speak to our team